Terms & Conditions

Last Updated: November 30, 2025

Welcome to Demona (the “Website”), accessible at https://demonacream.com/. These Terms & Conditions (“Terms”) govern your access to and use of the Website and the purchase of our products.

1. Acceptance of Terms

By accessing the Website or placing an order, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old, or using the Website under the supervision of a parent or guardian.

3. Product Information

Demona Under Eye Cream is a cosmetic skincare product. Results may vary by skin type and usage. Always do a patch test before full use.

4. Pricing & Payment

• Prices are in INR unless otherwise stated and may include applicable taxes.
• We may offer Cash on Delivery (COD) in select locations.
• Orders are confirmed only after successful payment authorization (for prepaid orders).

5. Orders & Fulfilment

• Order confirmation is sent via email/SMS/WhatsApp.
• We reserve the right to cancel suspected fraudulent or high-risk orders.

6. Shipping & Delivery

• Typical delivery timeline: 3–7 working days depending on location.
• Delays may occur due to courier/operational constraints, public holidays, strikes, or force majeure events.

7. Returns, Replacements & Refunds

See our Refund Policy for detailed conditions and process.

8. Usage Guidelines

Use products as per directions. Discontinue use and consult a dermatologist if irritation occurs.

9. Intellectual Property

All content on the Website (text, graphics, logos, product images) is owned by or licensed to Demona and protected by applicable IP laws.

10. Limitation of Liability

To the maximum extent permitted by law, Demona shall not be liable for indirect, incidental, or consequential damages arising from product use or site access.

11. Indemnity

You agree to indemnify and hold Demona harmless from claims arising out of your breach of these Terms or misuse of the Website.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at [CITY_STATE] shall have exclusive jurisdiction.

13. Updates to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.